I need student support
Open a new private case or continue a verified case without starting a scholarship application.
Open a secure case → Private, consent-based student supportSafety and emergency guidance
Secure student support nationwide
You do not have to navigate the next step alone.
Open one private case for a college barrier, receive the right resource path, send secure updates, and keep your follow-up in one place.
Free to use. EFF cannot guarantee a school decision, funding, or outcome.14verified open cases
0active trained volunteers
Case updates are sent at meaningful follow-up points.
Choose your next step
One Help Desk. Three clear ways in.
The National Student Help Desk has its own cases, volunteer area, staff access, emails, and records.
I already have a case
Enter your Help Desk case number and verified email to receive a time-limited secure link.
Access my case →I want to volunteer
Learn the boundaries, complete onboarding and earn 100% on the assessment before serving.
Explore volunteering →Resource navigation
Find the office, documents, questions, and public resources that fit the barrier.
Advocacy preparation
Organize the facts and next request without promising an outcome a school or EFF has not confirmed.
Privacy by design
Do not send passwords, Social Security numbers, tax returns, banking details, or verification codes.
Emergency guidance
The National Help Desk is not an emergency service.
If you are in immediate physical danger, call 911. For suicide, self-harm, or emotional-crisis support, call or text 988. For local food, housing, and essential-needs navigation, call 211.