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Tell us which EFF platform, the exact page, what happened, and what you already tried.
Report a technical problem → Secure support for official EFF platformsNever send passwords, verification codes, or private API keys.
Technical support that keeps working
One secure place to fix EFF tech problems.
Report a password, account, application, upload, link, or website problem. The EFF Tech Desk verifies your email, checks the correct platform, gives immediate safe steps, and keeps every update inside one ticket.
Free support for official Esther Funds Foundation platforms.0open verified tickets
28EFF systems in the registry
28recently operational
24/7ticket intake and safe first steps
Start in the right place
Technical support with a clear record.
The Tech Desk is separate from scholarship decisions, MyEFF membership, and the National Student Help Desk.
Continue a ticket
Use your Tech Desk ticket number and verified email to receive a time-limited secure link.
Access my secure ticket →Check platform status
See the latest public health checks for official EFF websites before submitting a duplicate report.
View EFF platform status →Fix common issues now
Use the credit-independent checker and searchable answers for passwords, email, applications, MyEFF, REACH, uploads, and links.
Run an instant tech check →What the Tech Desk can do automatically
- Verify ticket ownership and issue secure access links
- Recognize common password, email, upload, session, permission, API, link, and outage errors
- Check public EFF site health and optional read-only provider signals
- Email safe next steps, reminders, and resolution confirmation
- Search product-specific answers and volunteer runbooks without AI credits
- Compare exact ticket, profile, imported-record, application, and REACH relationships for authorized staff
- Auto-close inactive tickets after follow-up while preserving history
What always requires authorized approval
- Deploying or changing production source code
- Changing Vercel environment variables, domains, or access controls
- Changing GitHub repositories, branches, workflows, or permissions
- Changing Supabase data, roles, policies, keys, or authentication settings
- Changing a student’s record ownership or institutional decision
1. Verify
Confirm your email so the system does not diagnose or disclose an unverified request.
2. Diagnose
Receive safe first steps and a public platform-health snapshot without exposing credentials.
3. Confirm
Close the ticket when the issue is resolved, or send a secure update if you still need help.
Never share a password or verification code.
EFF staff and the Tech Desk do not need your password, one-time code, private API key, full bank details, Social Security number, or unredacted identity documents to troubleshoot an account.